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Employment Agencies Portal
Information of employment agency
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List of EAs Convicted of Offence(s) of Overcharging or Unlicensed Operation
List of EAs whose Licences were Revoked/Refused Renewal
List of EAs which were issued Written Warning(s) for Non-compliance with the CoP
Licensing of employment agency
Particulars of employment agency (EA)
Name of EA
Address/ Telephone/ Other contact means of EA
Type of Complaint
Type of Complaint
Unlicensed operation of EA
Overcharge of commission to job-seekers
Confiscation of personal belongings (ID card, Passport, ATM card, etc.)
Particulars of job-seekers provided by EA not consistent with facts
EA failed to provide services in accordance with the terms of guarantee stipulated in the service agreement
EA failed to provide services in accordance with the refund arrangements stipulated in the service agreement
EA claimed to be authorized by foreign government but failed to display the accreditation or certificate
EA failed to provide payment receipts
EA failed to explain to job-seekers and employers their statutory rights and obligations
EA failed to provide job-seekers and employers with reference materials and sample forms relating to their rights and benefits
EA involved in financial affairs of job-seekers
EA provided fake vacancies
Details of Payment to EA in Hong Kong
Total amount collected by EA
Have you paid to the EA?
Is payment receipt available?
Details of Complaint
Information and details related to the complaint
Documents/ Proof related to the complaint
Please select your identity
Foreign Domestic Helper
Member of the Public
Important Note: If you are submitting a complaint on behalf of a foreign domestic helper, please choose "Member of the Public" instead.
Please select your nationality
Are you in Hong Kong now?
Name of Complainant
Please provide at least one of the following contact means #:
# Contact No. 1
Contact No. 2
# Email Address
Are you willing to provide further information about the case to the Labour Department to facilitate our investigation in the future?
Do you agree the Labour Department to disclose your identity and information during our investigation to the person or organization being complained?
Note: It is used to confirm this is not an automated registration
* indicates mandatory fields
Please verify all the inputs before submission!
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